OVERVIEW
Welcome to Ironmonger Kochi. This website is operated by Ironmonger Kochi (“we”, “us”, or “our”). By accessing or purchasing from our website, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including any additional terms, policies, or notices referenced herein or available by hyperlink.
These Terms apply to all users of the site, including visitors, customers, and content contributors. Please read them carefully before using our website. If you do not agree to all the terms, you may not access the website or use our services.
We may update, modify, or replace any part of these Terms at any time by posting changes on this page. It is your responsibility to check this page periodically for updates. Continued use of our website after such changes constitutes acceptance of the revised Terms.

1. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site under your supervision.
You may not use our products for any unlawful purpose or violate any applicable laws, including intellectual property regulations. A breach of any Terms will result in immediate termination of your access to our services.

2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted and transmitted over various networks. Payment details are always encrypted during transmission.
You agree not to reproduce, duplicate, sell, resell, or exploit any part of our Service or content without express written permission from Ironmonger Kochi.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We strive to ensure the accuracy of all information presented on our website. However, we do not warrant that product descriptions, pricing, or other content will always be error-free or current.
Any reliance on the information on this site is at your own risk. We may update or modify content at any time without prior notice.

4. MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, discontinue, or limit the availability of any product or service at any time.
We shall not be liable for any modification, price change, suspension, or discontinuation of service.

5. PRODUCTS OR SERVICES
Our handcrafted products are made in limited quantities and may vary slightly in texture, size, or color due to the nature of the materials used. These variations are part of what makes each Ironmonger piece unique.
We make every effort to display product colors and details accurately; however, we cannot guarantee that your device’s display will perfectly represent the actual product.
We reserve the right to limit sales of our products to any person, region, or jurisdiction, and to discontinue any product at any time.
All returns and exchanges are subject to our [Return Policy].

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order for reasons including inaccurate payment details, stock availability, or suspected fraudulent activity.
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our site.
For details, please review our [Shipping & Returns Policy].

7. OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools “as is” without warranties or endorsements. Your use of optional third-party tools is entirely at your own risk.

8. THIRD-PARTY LINKS
Certain content, products, or services available via our website may include links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of those sites and assume no liability for any third-party materials, products, or services.
Please review the third party’s own terms and policies before engaging in any transaction with them.

9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, or feedback (whether requested or unsolicited), you agree that we may edit, copy, publish, or distribute such material without obligation to compensate you.
You agree that your submissions will not violate any third-party rights, or contain unlawful, abusive, or obscene material. You are solely responsible for any content you share.
 
 
10. PERSONAL INFORMATION
Your submission of personal information through our store is governed by our [Privacy Policy], which describes how we collect, use, and protect your data.

11. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any such errors or update information at any time without prior notice.

12. PROHIBITED USES
You are prohibited from using the site or its content for:
(a) unlawful purposes;
(b) violating any applicable laws or regulations;
(c) infringing upon intellectual property rights;
(d) transmitting viruses or malicious code;
(e) harassing, discriminating, or defaming others;
(f) submitting false or misleading information;
(g) engaging in spamming, phishing, or data scraping; or
(h) interfering with the security or functionality of the website.
Violation of these prohibitions may result in immediate termination of access.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services are provided “as is” and “as available,” without any warranties, express or implied.
We do not guarantee that your use of our service will be uninterrupted, secure, or error-free.
Ironmonger Kochi shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.

14. INDEMNIFICATION
You agree to indemnify and hold harmless Ironmonger Kochi, its founders, affiliates, and employees from any claim or demand arising from your breach of these Terms or violation of applicable laws.

15. SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain valid and in effect.

16. TERMINATION
These Terms remain effective unless terminated by either you or us. We may suspend or terminate your access at any time without notice if you violate any part of these Terms.

17. ENTIRE AGREEMENT
These Terms, along with our related policies, constitute the entire agreement between you and Ironmonger Kochi and supersede any prior agreements, understandings, or communications.

18. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall fall under the jurisdiction of the courts in Ernakulam, Kerala, India.

19. SALE TERMS AND DISCOUNTS
Discount codes, when applicable, are valid for one-time use per transaction and may not apply to sale or discounted items. We reserve the right to modify or discontinue any promotional offer without prior notice.

20. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us at:
📧 admin@ironmongerkochi.com
📍 Ironmonger Kochi, Kerala, India